Frequently Asked Questions
Everything you need to know about your next travel companion.
Which countries in Europe do you ship to?
We currently offer standard and express shipping to all EU member states, the United Kingdom, Switzerland, and Norway. Shipping costs and delivery times vary by destination.
What is your return policy for luggage and accessories?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the unused item in its original packaging for a full refund.
What kind of warranty comes with Travelpro products?
Our luggage is built to last. Most collections come with a Limited Lifetime Warranty that covers manufacturer defects in materials and workmanship.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and region-specific options like Klarna and Giropay.
Are your carry-on bags compliant with European airline regulations?
Yes, we design specific 'Global Carry-on' models sized to meet the stricter dimensions of major European carriers like Lufthansa, Air France, and Ryanair.